Your trust, privacy, and security matter to us. We are committed to protecting your personal information and ensuring a safe shopping experience.
Last updated: January 2025
We may collect personal information including your name, email address, phone number, billing address, shipping address, and payment details when you place an order, create an account, or contact us for support.
Your information is used solely for order processing, customer support, delivery updates, personalised communication, and improving your shopping experience with Diamstory. We will never use your data for unrelated purposes.
All payment transactions are securely processed through trusted and encrypted payment gateways including Razorpay. We do not store your card or UPI details on our servers. Your financial information is fully protected at all times.
We maintain strict technical and organisational security measures to protect your personal data from unauthorised access, misuse, alteration, or disclosure. Our systems are regularly reviewed and updated to ensure your data remains safe.
Our website may use cookies and analytics tools to enhance your browsing experience, understand customer preferences, and improve overall website performance. You may adjust cookie settings in your browser at any time without affecting your ability to shop.
At Diamstory by Soni Jewellers, customer trust is at the heart of everything we do. We never sell, rent, or share your personal information with unauthorised third parties. If you have any concerns about your data, please reach out to us directly.
We're happy to clarify how your data is handled.